Breanna made me feel like I was the most important person to her! She so pleasantly and patiently listened to all I had to say and ask, and used that information about my needs, wants, and financial parameters to help me find exactly what I should get in a way that fit my budget perfectly.
I gave a raving review after one of my visits/purchases, but have had even more extraordinary visits/purchases, with Breanna being my sales representative, since then.
I cannot speak highly enough about how Breanna met and exceeded my needs and expectations and was the sole reason for the dramatic increase in my purchases, overwhelming pleasure from my experience at JCPenney and my motivation to tell all of my family, friends, and anyone who would listen about the fantastic merchandise I got at incredible deals with the most wonderful salesperson at JCPenney in Enterprise, AL.
Great place to shop especially for infants and kids...always sales going on
DO NOT I REPEAT DO NOT GO HERE FOR A SEW IN WEAVE!! 1 STAR BC THEY WERE NICE IS ABOUT ALL BUT NO TALENT NO SKILL!! MY HAIR WAS A HOT MESS!!!! TACKY!! WASTE OF $$ AND TIME!! DEF NOT PROFESSIONAL!!
She was knowledgeable about all of the deals and promotions going on that day and helped me find the best ones for me. She was so proficient on the POS/register system, that it made checking out all the things I brought to her and answering my many questions so fast and easy and everything rang up exactly as it should with no problems whatsoever (which unfortunately is not always the case these days).
I have been a loyal JCPenney customer for 30 years now, and I have to say that my past few experiences with Breanna have been the best, by far, in all these years, in dozens of JCPenney stores all over the US.
I went in to JCPENNY to make a refund. I didn't have my JCPENNY credit card so they said it could not be put back onto my credit card. It had to be store credit. Which is not true because I actually did it with my social security card and drivers license over the weekend. They just didnt wanna go through the hassle of calling the JCPENNY credit card service. Which I know can be a wait but thats not the point. The point is, is that the manager that was on duty at the time lied and said they don't do that anymore. I called JCPENNY customer service and the representative that I spoke to verified that the manager on duty was clearly incorrect. The manager on duty was probably asian, short black hair. Definitely needs to learn what the company that she works for is offering and stop being lazy!
Great selection, great prices when sales are running, but absolutely no customer service
I went into the store planning on picking up one item, and left after an incredible shopping experience where I purchased over $600 worth of merchandise at such amazing deals, all of my family and friends were in awe and could not wait to run out to JCPENNEY!
Jcpenney is a US Department Store based in Enterprise, Alabama. Jcpenney is located at 626 Boll Weevil Cir, Enterprise, AL 36330, USA.
Please contact with Jcpenney using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Jcpenney opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.